🛡️
30-Day Money-Back Guarantee
If you're not completely satisfied with your purchase, we'll refund 100% of your payment within 30 days — no questions asked.
How to Request a Refund
1
Contact Support
Email us at support@softdeal.com or use the live chat. Include your order number and a brief description of the issue.
2
We Investigate
Our team will review your case within 2 hours. In most cases, we can resolve activation issues without a refund.
3
Resolution or Refund
If we can't fix the issue, we process a full refund to your original payment method within 3–5 business days.
Eligibility Conditions
- ✓ Request made within 30 days of purchase
- ✓ License key was not successfully activated
- ✓ Our support team was unable to resolve the activation issue
- ✓ Product was not used to activate on any device
Refunds are not available for successfully activated keys. If you have any questions about eligibility, please contact us.